Returns & Exchanges
14 DAYS WORLDWIDE RETURN/EXCHANGE POLICY
We hope you had a great time shopping with us!
Nonetheless, if for any reason at all you are unsatisfied with your purchase please do drop us an email within 14 days of receiving your order for a refund.
We do not charge any types of restocking or handling fees, however please note that buyers are responsible to pay for the return shipping/postage costs and we will not be able to reimburse these costs.
Please email us at email@example.com with your order information, after which we will provide you with our return address. This is to ensure that we will take note of your return promptly. Once we receive your returned package, we will drop you an email to notify you and a refund will be submitted back to your original method of payment.
DEFECTIVE PRODUCT RECEIVED
We always do our best to check all items carefully before we ship them out to you. However, in the unlikely event of a defective product received on your end, simply send us an email at firstname.lastname@example.org and we'll take care of it for you immediately!
RECEIVED THE WRONG ITEM(S)
We do our best to make sure that all items are checked carefully before we ship them out in accordance with your order details. However, in the event where we make a mistake and send a wrong item instead, please do not worry. We'll take care of it promptly and ensure that you receive a satisfactory solution. Just drop us an email at email@example.com and we'll handle it right away.